Product Return Policy

Product Return & Refund Policy

At Quickly, customer satisfaction is our priority. We carefully inspect and pack our products before dispatch. However, if you receive a product that is damaged, defective, incorrect, or significantly different from what you ordered, you may request a return within 7 days of delivery.

7-Day Return Eligibility

To qualify for a return, the following conditions must be met:

• The return request must be submitted within 7 days of receiving the order.
• The product must be unused, unopened where applicable, and in its original condition.
• The original packaging, tags, accessories, manuals, and other included items must be returned with the product.
• The product must not have been damaged, modified, or altered after delivery.
• For damaged, defective, or incorrect products, clear photos or a video may be required for verification.

Reasons Eligible for Return

A return may be accepted in the following situations:

• Product received is damaged or defective.
• Wrong product, size, color, or variant was delivered.
• Product received is significantly different from the product description or order details.
• Product is missing essential parts or accessories that were included with the order.

Non-Returnable Products

Products may not be eligible for return if they have been used, washed, altered, damaged after delivery, or returned without their original packaging and accessories. Certain hygiene, personal-care, or safety-sensitive products may also be non-returnable once opened or used.

Refund Process

Once your returned product is received, our team will inspect it to determine whether it meets the return conditions. If the return is approved, the applicable refund will be processed through the relevant payment method.

Refund processing time may vary depending on the payment method and financial institution. Customers will be informed once the refund has been initiated.

How to Request a Return

To initiate a return, please contact Quickly Customer Support within 7 days of delivery. Provide your order number and, where applicable, clear photos or a short video showing the issue with the product.

Our support team will review your request and provide the appropriate return instructions. Please do not send any product back without first contacting our support team.

Important Notice

All return and refund requests are subject to verification and inspection. Quickly reserves the right to decline a return request if the product does not meet the conditions outlined in this policy.

Customer Support

If you have any questions regarding returns or refunds, please contact Quickly Customer Support. We are committed to making your shopping experience simple, transparent, and hassle-free.